
office 713.562.0433
email info@romanent.net
web www.romanent.net
At Román Enterprises Inc. our goal is to provide high value, reliable, customer centric information technology support for primarily small-to-medium size businesses.
Our staff consists of Microsoft Certified Professionals who share our dedication to customer satisfaction.
We keep our technical staff trained on the latest hardware and software in order to be able to provide the most up-to-date and cost effective solutions for our customers.
IT SUPPORT SOLUTIONS FOR:
• ALL Versions of
windows
• LINUX
• desktops, laptops, servers
• network
switches/routers
•
• remote monitoring
ON-SITE and REMOTE SUPPORT
Our staff can deploy to your office to handle your pressing hardware or software problems.
We also employ a range of remote access tools that allow us to diagnose and repair most software issues including virus, spyware and malware infestations.
We can also monitor your internet connection and alert your internet provider in times of trouble.
We can provide support on a "Per Incident" basis or through a Service Level Agreement (“SLA”) that specifically defines what services you can expect and has clearly defined metrics. In either case, support driven by YOUR business needs and can change as those needs change.
Need your our own Email,
File or Web Server? Our staff can build a custom hardware and software
solution to meet your current needs with room for growth.
We have access to professional web developers who can design the perfect web solution for you and we can make sure that your web presence is always available.